There are two ways up to update your password:

When Logged Out When Logged In
  1. Go to the log in screen and click forgot password:

  2. Enter your email address you signed up to JO with:

  3. A confirmation screen will appear and you will receive an email with a link to reset your password. Ensure you check your junk in case the email has landed there.

  4. Click on the email link:

  5. Update your new password details:

  6. The platform will then automatically log in to the JO home page where you can continue to the dashboard: